Handy Guthaben Aufladung

Contact: prelado customer support

Do you have any questions? We will be happy to help you!

Simply fill in the form and our customer support team will contact you as soon as possible! Please note, that all fields marked with * are mandatory. 


Hint: Beside our customer support, you can also find lots of answers and additional help on our service page.

In order to verify your mobile phone number and to enable us to process your enquiry, you will need an mTAN. Please request this after entering your mobile phone number.

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Customer Service

You can contact our customer service via our contact form.

Your question will be answered by our service team as soon as possible via e-mail. Our service team is available on working days from Monday to Friday from 09:00 until 18:00.